John Gammuto writes:
Attached you will find the diagram I sometimes use to convey to customers
that the estimate dollars are justified... and that the job is alittle more
work
than a quick strip, stain, and brush on a finish. Customers that I show it
to sit back in their seats and gawk at it for several minutes. Most are not
familiar with the terminology, but soon realize it is not just a 1,2,3 deal.
Don't get me wrong, most people I do work for do not question me at
great length, because I don't just run in and run out leaving them with a
number written on a piece of paper.
Your personality and approach mean alot to prospective customers.
They have to like you and trust you at the same time.
Can't wait to see how the attached diagram is viewed by the other Groop
Pros. If you are doing something different, in another order, etc...
don't be
bashful.
John
