RE: Mistakes

>>> The earth has tilted a little since November.
 
 >I'm going back to the lady who refused to sign for the repair 
 >because she could see the repair with a flashlight and tell her this. 



Uh, Jeff. . .this is not part of the suggested verbiage to use with the 
customer in my post.

But if you have the pony tail, dark glasses and goatee (like the 
Doonesbury character) you might get away with it.

~RichC.


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Thanks for your input!

I am repidly learning that skills in the mechanics of our business is not
the only skill we must perfect. What do we call it ( a psychological gift 
of gab)? or (Cover your doopa lingo)

Ozzie






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