Mistakes

Ozzie writes:

Groop:

In November I had a touchup, color match on a conference table as a result 
of movers. 12/31 I received a fax to say that even though customer signed 
for the repairs being satisfactory they are not pleased now  their comment: 
"Repairs very noticable color does not match". When I left there was a 95% 
match, and a comment how good I matched the color .
  
If my memory serves me correctly we all had a discussion about touchups 
changing color a few months ago. I can't seem to find it in archives. The only 
thing I have changed as far as my repair technique is that I use shellac now 
instead of NC. A chunk was broken off a corner and I used the pin and epoxy 
stick trick to repair and then color matched with shellac and blendall powders. 
The movers said that I would not have to go back to the job because of the 
signed acceptance, but I feel obligated and need to see what happened. 
I will be going back out there next week. 
    
I try to learn by my mistakes. I guess I need to catalog my mistakes and 
remedies so that I can refer to them . If I can get some imput on this one 
I'll tuck it away for future reference.

Ozzie




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